Customer Engagement

This funding will help propel GuideCX forward to enhance the customer engagement experience for companies all over the world with…

OutPLEX, a leading digital and voice customer contact management services organization, has announced a partnership with Comm100,…

Accenture has been named as a Leader in the Gartner “Magic Quadrant for Data and Analytics Service Providers.” “Accenture’s…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, announced that CRN, a…

Momentum continues for multilingual customer engagement leader with addition of Chief Technology Officer and Chief Customer…

Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand…

Verint, The Customer Engagement Company, announced that Verint Knowledge Management has been recognized by KMWorld for four…

Unanet, the leading provider of project-based ERP and CRM for the government contractor (GovCon) and architecture, engineering,…

The new tool ensures a seamless migration for customers looking to transfer data to a new business texting provider following…

"Imagining the Future of Sales" focuses on how companies can effectively improve their digital sales strategies and create better…