Customer Engagement

Momentum continues for multilingual customer engagement leader with addition of Chief Technology Officer and Chief Customer…

Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand…

Verint, The Customer Engagement Company, announced that Verint Knowledge Management has been recognized by KMWorld for four…

Unanet, the leading provider of project-based ERP and CRM for the government contractor (GovCon) and architecture, engineering,…

The new tool ensures a seamless migration for customers looking to transfer data to a new business texting provider following…

"Imagining the Future of Sales" focuses on how companies can effectively improve their digital sales strategies and create better…

Kansas-based cooperative uses the powerful combination of subscriber data in Calix Marketing Cloud integrated with lookalike…

SVP Worldwide taps Oracle Retail solutions to give shoppers and associates a high-value shopping experience SVP Worldwide, the…

This funding will help propel GuideCX forward to enhance the customer engagement experience for companies all over the world with…

New data shows that AI is driving the next marketing revolution by activating first-party data and delivering the true…