customer experience solutions

Glance and EDCi proudly announce their strategic partnership, solidifying their mutual commitment to delivering outcome-driven,…

Alorica, a global leader of next generation customer experience solutions, and Genesys, a global cloud leader in AI-powered…

Avaya, a global leader in customer experience solutions, announced the appointments of Soren Abildgaard, who joined the company on…

Evergent, the customer management and monetization leader for streaming and digital subscription businesses, and Irdeto, the world…

Upland Software, Inc., announced that Panviva, the omnichannel knowledge platform built for highly regulated industries, is now…

ConvergeOne helps Georgia agencies stay ahead of the evolving needs for the citizens they serve ConvergeOne, the preeminent…

SuccessKPI, Inc., an insight and action platform provider, announced the launch of its 'all-in-one' cloud analytics insight and…

Commerce.AI's data platform combines with Genesys Customer Experience Platform to give contact centers access to unstructured data…

Blend360, an industry-leading provider of data science and CX solutions, has announced plans to scale its Data Science and…