customer experience

Zendesk, Inc. announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses…

Zion & Zion, a full-service, global marketing agency, released part three of a study that explores the relative brand…

LiveVox, a proven cloud CCaaS platform built to transform contact center performance, will participate as a sponsor at Enterprise…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…

AfterShip, the industry-leading customer experience platform for eCommerce, announces a new integration with Happy Returns, a…

CX platform DISQO released "HI on AI: Human Intel on Artificial Intelligence," a new report exploring consumers' experiences with…

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced innovations incorporating ChatGPT…

Limeade, an immersive employee well-being company that creates healthy employee experiences, announced the promotion of Lauren…

Glance, the leader in Guided CX software, announces the latest version of Glance Mobile App Share is now available for download.…

CallTrackingMetrics, a global conversation analytics company, announced the launch of its newest feature, AskAI. Powered by Open…