customer experience

Five9, a leading provider of the Intelligent CX Platform, announced enhancements to Five9 Workflow Automation (WFA), including new…

UiPath, a leading enterprise automation software company, and Amelia, the enterprise leader in Trusted AI, announced a partnership…

Cognigy, a Conversational AI market leader, and Foundever™, a global leader in the customer experience (CX) industry, announced a…

Dialpad, the industry-leading Ai-Powered Customer Intelligence Platform, announced the recipients of its second annual Partner…

Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research™ report,…

ISC-CX, the global leader in customer experience programs for more than 20 years, has appointed Kasia Filbrandt to its Board of…

Zendesk, Inc. announced a five-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to help businesses…

Zion & Zion, a full-service, global marketing agency, released part three of a study that explores the relative brand…

LiveVox, a proven cloud CCaaS platform built to transform contact center performance, will participate as a sponsor at Enterprise…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced that…