customer experience

AfterShip, the industry-leading customer experience platform for eCommerce, announces a new integration with Happy Returns, a…

CX platform DISQO released "HI on AI: Human Intel on Artificial Intelligence," a new report exploring consumers' experiences with…

InMoment®, the leading provider of Experience Improvement (XI)™ solutions, announced innovations incorporating ChatGPT…

Limeade, an immersive employee well-being company that creates healthy employee experiences, announced the promotion of Lauren…

Glance, the leader in Guided CX software, announces the latest version of Glance Mobile App Share is now available for download.…

CallTrackingMetrics, a global conversation analytics company, announced the launch of its newest feature, AskAI. Powered by Open…

At Adobe Summit – the world’s largest Digital Experience Conference – Prada Group and Adobe announced an enhanced partnership to…

Sprinklr announced the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform for modern…

CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with SpeechLogix Inc., a…

MCI USA recently launched new features for OneSystem Plus, the trade show industry’s most flexible and customizable event housing…