customer experience

SOCi Inc., the marketing platform for multi-location brands, has released a first-of-its-kind enhancement to the platform's…

Uberall, a global provider of hybrid customer experience (CX) solutions, announced a brand new integration with Apple Business…

More than 75% of contact centers rely on intelligent chat solutions to improve their team’s performance, according to a new study…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Genesys®, a global cloud leader in customer experience orchestration, has been recognized by two leaders in sustainability ratings…

TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end digital…

Kognitiv Corporation ("Kognitiv"), a global leader in driving customer loyalty through data insights and multi-enterprise…

InMoment®, the leading provider of Experience Improvement (XI)™, announced that Kimberly Gerard has joined the company as Chief…

Khoros, an award-winning leader in digital-first customer engagement software and services, announced the expansion of its…