Genuine Marketing Group Inc. Signs Agency of Record
Genuine Marketing Group Inc. announces the signing of award-winning creative agency Proforma Brand X as its agency of record. With…
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customer experience
Engageware Releases 2023 Customer Engagement in Banking Report
Engageware, the industry-leading provider of customer engagement solutions, released its ENGAGE 2023: Customer Engagement in…
Oggvo Names Maureen Ezekwugo CEO
Oggvo, a fast-growing SaaS platform that simplifies the customer experience with easy-to-use tools that enable…
Bloomreach Named to Inc.’s 2022 Best in Business List in E-Commerce
Bloomreach, the world's #1 Commerce Experience Cloud, announced it has been named to Inc.'s Best in Business List in the…
Dialpad Transforms Work with Industry Defining ‘Ai-Powered Customer Intelligence’ Category
Dialpad, Inc. announced its new Ai-Powered Customer Intelligence Platform™, bringing together contact center, sales, voice,…
Qumu Partners with hihaho to Bring More Engagement to Videos
Qumu Corporation, the leading provider of cloud-based enterprise video technology, and hihaho, the leading platform for creating…
Verint Recognized as Innovation Leader by Frost & Sullivan
Verint® , The Customer Engagement Company®, announced that Verint Voice of the Customer (VoC) Analytics™ is a leader in Frost…
Material Introduces its Inaugural Fidelity Index, Ranking 165 Consumer Brands on Strength of…
Material, a digital experience transformation company helping companies revolutionize their customer relationships, announced the…
Disqo Welcomes Salesforce Veteran Scott Henderson as CFO
Customer experience (CX) intelligence platform DISQO™ announced Scott Henderson as its new Chief Financial Officer. Reporting to…
Accenture Acquires Fiftyfive5 to Boost its Customer Intelligence Capability in Australia and New…
Accenture has acquired Fiftyfive5, a customer insights and advisory business. The move will strengthen Accenture Song’s ability to…