customer experience

Data Platform Leader Reinforces Commitment to Worldwide Customer Success Splunk Inc., the data platform leader for security and…

Demetrius Comes, former CISO and VP of Engineering at GoDaddy, joins Sovrn to drive platform evolution Sovrn, a publisher…

Bajaj will lead the company's charter to realize the "Art of Possible" and steer the launch of digital and physical centers of CX…

New study finds that 74% of the most digitally savvy companies still can’t identify the same customer across different engagement…

Eric Brodersen joins as Chief Customer Officer; Kiran Bhageshpur joins as Chief Technology Officer Qumulo, the leader in data…

ICMI Global Contact Center Awards Nominations Open Through May 27 ICMI’s Contact Center Expo, which brings call center industry…

Names Linh Peters as SVP and Chief Marketing Officer, Luke Rauch as SVP and Chief Merchandising Officer, and Bala Visalatha as SVP…

Owens Calls Pathlight a "Gamechanger" for Engagement, Retention, and Productivity of Customer-facing Employees Pathlight, the…

New partnership will deliver best-in-class Force Management methodologies with automation technology to broaden adoption and…

World’s first Frontline Success Platform poised for rapid expansion with addition of seasoned sales and marketing executives…