unitQ Welcomes Brett Skale as Chief Revenue Officer
unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time…
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customer experience
Qualtrics Named a Leader in Forrester Wave™ for Customer Feedback Management
Qualtrics, the leader and creator of the experience management (XM) category, announced it has been named a Leader in The…
Alpine IQ Partners with Adentro to Bridge Digital and In-Store Marketing
Alpine IQ, an innovator in customer data, loyalty, and marketing solutions, has partnered with Adentro, a leader in foot traffic…
Mitel Unveils Mitel CX: A Cutting-Edge AI-Driven Customer Experience Platform
On November 18, 2024, Mitel, a global leader in business communications, introduced Mitel CX, its innovative AI-driven customer…
Kaon Interactive Recognized in Aragon Research Globe for Customer Experience Platforms
Kaon Interactive, a leader in interactive sales and marketing applications, is proud to be included in the prestigious Aragon…
Five9 Unveils AI Agents to Redefine Hyper-Personalized Self-Service CX
Five9, provider of the Intelligent CX Platform, announced the expansion of its Five9 Genius AI suite with the launch of Five9 AI…
Bucher + Suter and Upstream Works Announce Partnership
Bucher + Suter, a leader in contact center solutions, has announced a partnership with Upstream Works, a provider of omnichannel…
Celebrus and Optimizely Partner to Elevate Data-Driven Personalization
Celebrus, a leader in first-party data capture and identity resolution, and Optimizely, the leading digital experience platform…
ServiceNow and Five9 Expand Partnership
ServiceNow, the AI platform for business transformation, and Five9, provider of the Intelligent CX Platform, announced an…
Dialpad Launches AI-powered Support Platform to Revolutionize Customer Service
On November 12, 2024, Dialpad launched Dialpad Support, a next-generation AI-powered contact center solution designed to enhance…