customer experience

Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a…

Australia's leading marketing partner uses Talend and Accenture to create a core cloud data infrastructure Talend, a global…

Transforms the Contact Center Agent Experience with Powerful Contact Queuing and Handling Features that Enhance Productivity and…

Digital transformation or retail evolution  The approach to modernising your retail customer experience dictates more than you…

Ever get that feeling like the internet's tailing you? You click on something, and suddenly, ads for it start showing up…

The latest product release expands on the Tealium customer data platform's flexibility and integrations so businesses can access…

Forethought, the human-centered AI platform, announced that Solve – its sophisticated conversational AI agent that automatically…

Companies can build, train, and publish artificial intelligence and machine learning models for text and conversation analytics…

Sangoma's Contact Center leverages the power of cloud communications to streamline workflows, manage high-volume calling and…

 A New Era of Customer Success Unveiled at Totango's Global Executive Forum Totango for Visual Collaboration with Customer…