Sitel Group® and Clarke Capital Partners Announce Partnership to Drive Growth of Clearlink Business Wire Jan 20, 2022 The strategic partnership sees Clarke Capital’s CEO return to a business he began over 20 years ago Utah-based Clarke Capital…
LiveVox Enhances Knowledge Center to Power Intelligent Self-Service and Collaboration for Customer… Business Wire Jan 20, 2022 The Company’s fully fledged internal and external library provides intelligent and comprehensive self-service capabilities for…
Contentsquare Partners With THG Ingenuity to Deliver Enhanced CX Capabilities Business Wire Jan 20, 2022 Global ecommerce platform THG Ingenuity will work in partnership with Contentsquare to develop enhanced digital experiences, drive…
More Than Half Of Consumers Feel Service Is An Afterthought Business Wire Jan 19, 2022 Annual Zendesk Customer Experience (CX) Trends Report highlights CX as an imperative for growth Over 70% of businesses see a…
Apteco & Syniverse Collaborate to Offer WhatsApp as a Channel for Marketing Automation Business Wire Jan 14, 2022 WhatsApp Messaging Allows Enterprises to Enhance Customer Engagement and Brand Awareness Apteco announced it is working with…