customer experience

Valenti Will Oversee the Entire Customer and Revenue Lifecycle To Support SmartBug's® Integration of Sales, Marketing, and Client…

Leading digital commerce solutions company Stor.ai adds to its executive team to accelerate US growth as the company scales and…

Techy Cafes' new store openings will take its customer service experience to a new peak. The innovative repair and technology…

Playvox Workforce Management wins a multi-year contract for world-class agent forecasting, scheduling, and reporting Playvox,…

The X Index, Havas CX’s proprietary barometer of customer experience efficiency, shows CX is most meaningful when it combines the…

LexID® for Insurance Gives Insurers a More Holistic View of Their Customers LexisNexis® Risk Solutions, a leading provider of…

Emplifi found that more than half of the 2,000 consumers it surveyed expect brands to respond to online customer service inquiries…

Multi-country charging deal will enable Vodacom to reduce time to market for new products and services by embracing a standardized…

Michigan-based commercial Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and…

Engage for Automotive Continues to Advance in Automotive Space Marchex, the award-winning AI-powered conversation intelligence…