customer experience

boost.ai, a leading conversational AI (CAI) solution provider, announced a new partnership with CX Effect, the only CX-focused…

Customers' expectations have changed dramatically. Clients today expect brands to offer personalization in customer experiences to…

Bridgenext, a digital consulting services leader specializing in technology, data, and creative marketing solutions, announced the…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

IntelePeer, a leading AI-powered Communications Automation Platform provider, introduces SmartCommunicator for Microsoft Teams…

Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced the launch of the Braze…

MetTel, a digital transformation, communications leader and four-time Gartner Magic Quadrant leader, has won a Stevie® Award in…

Avaya, a leader in enterprise CX, announced that Alan Masarek, President and Chief Executive Officer, will retire at the end of…

MeetRecord, a Revenue Automation platform that specializes in sales coaching, has bagged several awards from G2. Known for its…

Sinch, which is pioneering the way the world communicates through its Customer Communications Cloud, announced the launch of its…