Simply Contact Leverages AI in Customer Support to Transform CX
Advances in AI customer service are transforming the way businesses deliver support, creating smoother and more personalized…
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customer experience
Talkdesk Enhances CRM with AI-Powered Agent Tools
Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves…
Reality Defender and TaskUs Enhance Deepfake Detection for Moderation Teams
Reality Defender, an award-winning deepfake detection platform, and TaskUs, a leading provider of outsourced digital services and…
MarTech360’S Weekly News Roundup With Tidio, Sprout Social, Mitel, TapClicks, Stirista And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Maven AGI Unveils AI Platform to Transform Customer Experiences
We're excited to announce the launch of Maven AGI's fully integrated enterprise AI agent platform, designed to tackle a major…
Reality Defender and TaskUs Enhance Deepfake Detection for Moderation Teams
Reality Defender, an award-winning deepfake detection platform, and TaskUs, a leading provider of outsourced digital services and…
Aisera Appoints Kashif Mahbub as CMO
Aisera, a leading provider of agentic AI for the enterprise, announced that Kashif Mahbub has joined its leadership team as chief…
Uniphore and Konecta Partner to Enhance AI in CX and Digital Transformation
Uniphore, a global AI leader with the only end-to-end Enterprise AI architecture that delivers unmatched customer focused…
Future of AI in Customer Service: What to Expect?
Customer service refers to the support and advice offered by a company to its customers before and after they purchase or use a…
Front Acquires Idiomatic AI to Unlock Customer Insights
Front, the industry-leading AI-powered customer service platform built for collaboration, announced the acquisition of Idiomatic,…