customer experience

ServiceNow, the leading digital workflow company making the world work better for everyone, has been named a Leader in the…

8x8, Inc, a leading integrated cloud contact center and unified communications platform provider, announced it continues to be…

Medallia, Inc., the global leader in customer and employee experience, announced that it has been named a Leader for the third…

Nosto, the leading Commerce Experience Platform (CXP), announced a new integration with Klaviyo, empowering retailers to build…

MCI BPO (MCI), a globally recognized leader in business process outsourcing (BPO) and customer experience (CX) solutions,…

Shoptalk, the leading global event for retail and e-commerce, announces the official launch of The New Market at Shoptalk, an…

Avaya, a global leader in customer experience solutions, launched their inaugural edition of the CX Force 2024 awards, celebrating…

Frost & Sullivan recently researched the agent experience (AX) industry and, based on its findings, recognizes Intradiem with…

Cognigy, a global leader in AI-driven customer service solutions, announced that TMC, a global, integrated media company, has…

parcelLab, the premier global retail, e-commerce, and post-purchase customer experience platform, announced the appointment of…