Avaya and International Avaya User Group Unveil CX Force Awards 2024: A New Era of Customer Experience Excellence
Avaya, a global leader in customer experience solutions, launched their inaugural edition of the CX Force 2024 awards, celebrating designed to spotlight and celebrate the innovators, strategists, and pioneers dedicated to reshaping the world of customer experience recognizing the individuals who create meaningful change and set the benchmark for exceptional experiences. The inaugural edition of Avaya’s CX Force awards are founded in partnership with the International Avaya User Group (IAUG), a community that allows Avaya users to connect and share ideas that are transforming the industry and are co-sponsored by Constellation Research, the Silicon Valley-based technology research and advisory firm.
In a world where creating impactful and meaningful experiences is essential, these premiere awards aim to recognize the innovative efforts and accomplishments of those at the forefront of CX excellence. The CX Force awards program provides a forum to recognize the meaningful and strategic work of the professionals driving exemplary customer experience programs. The awards and corresponding winners’ ceremony will highlight the stories of these professionals and their organizations, stories that reflect their passion for delivering the best possible customer experiences. The nomination form will be open for submissions from March 18, 2024 to April 15, 2024, and will be available globally.
Award categories are crafted to reflect the multifaceted nature of customer experience innovation:
- CX for Education: Enhancing Learning Pathways
Pioneers fostering innovation within education to remove barriers and create seamless learning experiences. Through cutting-edge approaches and the use of Avaya’s innovative technology and solutions, these visionaries are crafting new paradigms for educational excellence, making learning more accessible, engaging, and impactful for students everywhere. - CX for Employees: Shaping the Future of Work
Champions of change redefining the essence of workplace collaboration and engagement through their innovative thinking and use of technology to improve employee experiences. By fostering a culture of connectivity and integrating Avaya’s advanced technology and solutions, these leaders are elevating the productivity and well-being of their work environments, redefining the very concept of work in the digital age. - CX for Healthcare: Pioneering Patient-Centered Care
Advocates at the forefront of healthcare innovation who utilize Avaya’s solutions to place patients at the heart of every decision and interaction. Through their dedication to enhancing care pathways and embracing technology, they’re reimagining patient care, ensuring it’s more responsive, compassionate, and personalized than ever before. - CX for Good: Creating Impactful Social Change
Visionaries leveraging the power of customer experience technology and Avaya’s solution offerings to drive positive change in society. Whether through nonprofit initiatives or purpose-driven business strategies, these leaders are using their skills to better serve communities, proving that great CX can be a force for good in the world.
SOURCE: Businesswire
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