Vivid Commerce expands adoption of OvationCXM to optimize its Merchant Experience
OvationCXM, a global leader in customer experience management (CXM), announced an expanded partnership with Vivid Commerce to…
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customer experience
ibex Launches Wave iX: The Next Evolution in AI-Powered Digital-First Customer Experience
ibex , a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, introduced…
TNS, Frost & Sullivan Executive Brief: A Blueprint for Brand Authentication and Branded Calling…
Call spoofing and the erosion of trust in voice calling is creating unprecedented challenges for enterprise contact centers and…
Sales Collateral: The Definitive Guide for 2024
Imagine this, your sales team is doing everything in their power but is just not able to hit the scale you want.
This might be…
Freshworks Announces Strategic Collaboration Agreement with AWS to Increase the Reach of its…
Freshworks Inc. announced that it has signed a multi-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS)…
Bain & Company Named as a “Leader” in IDC MarketScape: Worldwide Experience Design…
Bain & Company has been recognized as a Leader in the IDC MarketScape: Worldwide Experience Design Services 2023-2024 Vendor…
8×8 Enhances Cloud Contact Center and Unified Communications Platform with AI-powered Customer…
8x8, Inc., a leading integrated cloud contact center and unified communications platform provider, announced enhancements to the…
Teleperformance Launches Digital Services Arm, TP Infinity, to Better Serve Clients Globally Through…
Teleperformance, a global leader in digital business services, announced the launch of its global digital consulting arm, TP…
ActionIQ Announces CX.AI, the First Solution to Integrate GenAI Data and GenAI Content To Enable…
ActionIQ, the leading Enterprise Customer Data Platform, announced the launch of CX.AI, a suite of AI-enabled solutions…
TaskGPT Launches in Zendesk Marketplace, Giving Customers Access to Leading Generative AI-fueled…
TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world's most…