Comcast Names Mike McArdle to Lead South Region
Comcast announced that Mike McArdle has been named Senior Vice President of the Company’s South Region, which includes Georgia,…
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customer experience
Alida Announces Efrem Ainsley as New CEO
Alida, the leader in community-centered experience research, announced that Efrem Ainsley has been appointed as Chief Executive…
Zendesk signs definitive agreement to acquire Klaus
Zendesk announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management…
Twilio Announces CEO Transition
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, announced…
iQor Welcomes Chris Crowley as New President and CEO
iQor, a managed services provider of customer engagement and business process outsourcing (BPO) solutions, announced the…
Pricer showcases digital in-store automation solutions at NRF
Exhibiting at booth #6457, Pricer solutions, recognized the world over by Tier 1 retail, will showcase its latest in-store…
Unlocking Potential of SAP CRM Strategies for Success
Ever wondered how businesses keep their customer relationships smooth as butter? Well, that's where SAP CRM software struts onto…
iQor Expands in Medellín, Colombia
iQor, a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions,…
Quadient Announces Appointment of New Chief Marketing Officer, Petra Wolf
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced…
New DISQO Insights: CX more effective than influencers in driving social media shopping
Customer experience (CX) platform DISQO released new insights about how social media marketing is falling short in building trust…