customer experience

Cyara, the creator and leader of the Customer Experience Assurance category, announced the appointment of Bryan Mobley as the Vice…

Hero Digital, a leading independent digital customer experience company, has expanded its executive team with the addition of…

 "The focus is now increasingly on enhancing customer experience, ensuring ease of use, and reducing…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management company, announced at Snowflake's annual…

Klaviyo, a marketing automation and customer data platform that drives revenue growth for businesses of all sizes, announced the…

LivePerson, a global leader in Conversational AI, won Best AI-Enabled Content Solution and Best Customer Service Solution at the…

New data from SurveyMonkey, a global leader in online surveys and forms, reveals a drastic disconnect between consumers’ feelings…

Typeface, a generative AI platform for enterprise content creation, announced a new partnership with Salesforce to integrate their…

Avaya ENGAGE 2023 – Avaya, a global leader in customer experience solutions, announced that new platform integrations and…

Bloomreach, the world’s #1 Commerce Experience Cloud, and Shopware, a holistic omnichannel digital commerce platform for…