customer experience

Jitterbit, a global leader for empowering transformation through automation, announced the results of its “2023 State of Customer…

Zappix, the industry-leading provider of cloud-based Digital Self-Service solutions, has partnered with OP360, a challenger BPO,…

Leading metaverse enterprise company Mytaverse and virtual world creator Theia Interactive are announcing a partnership to create…

Sendoso, the leader in direct marketing automation, rolled out a new suite of platform offerings and updates to provide customers…

"By using first-party data, marketers can unlock many personalization opportunities, such as tailoring their offers based on…

"By incorporating customer feedback into decision-making processes, businesses show a commitment to meeting customer needs and…

Mediaocean, the mission-critical platform for omnichannel advertising, announced a strategic partnership with global adtech and…

The company formerly known as RevJet announced it has relaunched under the name Innervate. As part of the sweeping relaunch, the…

Meltwater, a global leader in media, social and consumer intelligence, announces new AI-powered product innovations across…

"With the advent of ChatGPT and the focus on SEO, content is becoming more and more generic. Quality content can be the secret…