customer experiences

NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs,…

Combining the power of the original Lightspeed Supplier Network and NuORDER by Lightspeed, new Lightspeed B2B will connect…

Service Pro by MSI Data is pleased to announce the appointment of Milton Hwang as the Head of Customer Experience. With nearly 30…

Hyper-personalization is the first step to delivering an outstanding customer experience (CX). Clients today expect brands to have…

Customers including Volvo, Hello Fresh, American Airlines and Belron Recognized as Data Leaders Informatica, an enterprise…

On the strength of its unique Voice Marketing Platform, Instreamatic is honored for exceptional innovation and commitment to…

Company sees over 350% year-over-year Astra DB growth as enterprises including Freshworks, Recruiter.com and Trigyn select its…

Banking technology is always evolving to make money management more efficient, secure, and accessible. Contactless payment is an…

In a constantly evolving world, it can be challenging to maintain a modern image. One option that business owners often ove­rlook…

Amplitude CDP natively integrates with Amplitude’s #1 ranked product analytics solution to proactively improve data quality,…