customer experiences

Thrive Reset for Genesys enables businesses to incorporate well-being breaks into the workflow, resulting in higher employee…

Crystal Caligiuri joins Lightspeed to focus on customer experience as the Company continues growing its customer base…

Innovative Technology Liberates Sales, Marketing and Service Personnel, Letting the Platform Do the Work to Eliminate Blind Spots,…

Company Offers Seamless Migration for Insurers and Retailers Now Looking for Business Chat and Text Services SPLICE Software,…

The Sugar Sell Platform Does the Work to Strengthen Predictability and Build Scalable Customer Engagement Processes that…

Profile Reengagement gives brands the flexibility to maintain a rich customer profile over time, across the tech stack, enabling…

 Independent research firm recognizes Amplitude in customer analytics, customer journey management, and real-time interaction…

New Connector brings zero-party data from Wyng to the Qualtrics XM Platform, improving customer insights and personalization for…

Research explores the value exchange between marketers and consumers regarding data collected for personalized experiences…

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has been chosen by …