TOPdesk Recognized As A 2022 Gartner Peer Insights Customers’ Choice For IT Service Management
The Gartner Peer Insights Customers' Choice is based on feedback and ratings from users who have experience purchasing,…
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customer insights
HGS a Leader in the 2022 Gartner® Magic Quadrant ™ for Customer Service BPO
HGS Recognized for Completeness of Vision and Ability to Execute
Hinduja Global Solutions (HGS), a leading and innovative…
‘Customer Intelligence’ from Total Expert Helps Financial Brands Connect with Customers at Key…
Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in…
Another record-breaking year for Playvox as Contact Centers Prefer its Workforce Engagement…
Over 100 percent expansion within the install base and new customer adoption with higher annual contract value
Playvox, the…
Sitel Group® Research Reveals How C-level Decision Makers Respond to Accelerated Digital…
Sitel Group® surveyed 403 C-level executives across the U.K. and U.S to understand how they are preparing for digitalization as…
Bold Commerce Recognized in B2B and B2C Now Tech Research Reports
Ecommerce Technology Company’s Headless Checkout Named in Two of the Independent Research Firm’s 2022 Reports
Bold Commerce,…
Usertesting Partners With Quantum Metric to Help Organizations Design and Build Customer-Centric…
New partnership helps companies better understand customer needs, and quantify the business impact of digital experiences…
Hero Digital’s Wellness Customer Insights Report Highlights Key Takeaways From Gen Z,…
Wellness customer insights report reveals that digital transformation is achieved by empowering people to live their best life on…