‘Customer Intelligence’ from Total Expert Helps Financial Brands Connect with Customers at Key… Business Wire Mar 15, 2022 Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in…
Another record-breaking year for Playvox as Contact Centers Prefer its Workforce Engagement… PR Newswire Feb 24, 2022 Over 100 percent expansion within the install base and new customer adoption with higher annual contract value Playvox, the…
Sitel Group® Research Reveals How C-level Decision Makers Respond to Accelerated Digital… Business Wire Feb 23, 2022 Sitel Group® surveyed 403 C-level executives across the U.K. and U.S to understand how they are preparing for digitalization as…
Bold Commerce Recognized in B2B and B2C Now Tech Research Reports Business Wire Feb 23, 2022 Ecommerce Technology Company’s Headless Checkout Named in Two of the Independent Research Firm’s 2022 Reports Bold Commerce,…
Usertesting Partners With Quantum Metric to Help Organizations Design and Build Customer-Centric… Business Wire Feb 1, 2022 New partnership helps companies better understand customer needs, and quantify the business impact of digital experiences…
Hero Digital’s Wellness Customer Insights Report Highlights Key Takeaways From Gen Z,… PR Newswire Jan 31, 2022 Wellness customer insights report reveals that digital transformation is achieved by empowering people to live their best life on…