Sprinklr Announces 120 New Customer Service and 25 New AI Innovations to Elevate Omnichannel… Business Wire Mar 23, 2023 Sprinklr announced the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform for modern…
AI-driven features elevate MCI customer experience with OneSystem Plus platform PR Newswire Mar 22, 2023 MCI USA recently launched new features for OneSystem Plus, the trade show industry’s most flexible and customizable event housing…
Simplr Wins Silver Stevie® Award in 2023 Stevie Awards for Sales & Customer Service PR Newswire Mar 20, 2023 Simplr has been presented with a Silver Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year…
Now do more with no code, announces 10M user-strong Appy Pie in new TVC PR Newswire Feb 7, 2023 Appy Pie, a leading no-code app development platform with over 10 million registered users, has launched a new TV Commercial that…
Zywave Named as Finalist in 2023 Stevie® Awards for Sales & Customer Service PR Newswire Jan 27, 2023 Leading insurtech Zywave has been named a Finalist in two categories in the 17th annual Stevie® Awards for Sales & Customer…
Everise Repositions Branding to Cement Evolution as End-to-End Customer Service Player PR Newswire Jan 19, 2023 Leading customer service company Everise announced the launch of its new brand repositioning, which includes a refreshed visual…
WorkWave Announces Full-Service Communication Center to Streamline Customer Relations PR Newswire Jan 10, 2023 WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the…
Conduent Customer Experience Management Data Analysis: Technology Consumers Remain in Chat Channel Globe Newswire Dec 23, 2022 During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from…
Ada leverages OpenAI to deliver AI-powered customer service PR Newswire Dec 21, 2022 Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and…
Aivo’s Video Conversational AI, the First AI Video Avatar Designed to Interact With Customers Business Wire Nov 23, 2022 Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to…