Customer Service

Sprinklr announced the winter release (v. 18.2) of its unified customer experience management (Unified-CXM) platform for modern…

MCI USA recently launched new features for OneSystem Plus, the trade show industry’s most flexible and customizable event housing…

Simplr has been presented with a Silver Stevie® Award in the Contact Center or Customer Service Outsourcing Provider of the Year…

Appy Pie, a leading no-code app development platform with over 10 million registered users, has launched a new TV Commercial that…

Leading insurtech Zywave has been named a Finalist in two categories in the 17th annual Stevie® Awards for Sales & Customer…

Leading customer service company Everise announced the launch of its new brand repositioning, which includes a refreshed visual…

WorkWave, a leading provider of SaaS software solutions that support every stage of a service business's life cycle, announced the…

During the COVID-19 pandemic consumers increasingly turned to digital channels to interact with brands. According to analysis from…

Ada, the customer service automation company, announced it is now leveraging technology from OpenAI, the AI research and…

Aivo, a global leader in Artificial Intelligence (AI) applied to Customer Service, has developed a new way for companies to…