Customer Service

SOCi Inc. and Taco John's International Inc. announced that the restaurant chain has appointed the marketing platform for…

New Jersey Property and Casualty (P&C) insurer to leverage Guidewire Cloud to increase business agility and deliver more value…

Hyper-personalization is the first step to delivering an outstanding customer experience (CX). Clients today expect brands to have…

Cyware, the industry’s leading provider of the technology platform to build Cyber Fusion Centers for enterprises and MSSPs,…

New LiveVox and Salesforce Integration Simplifies Next-Generation Unified Communication for Customer Service and Lead Generation…

Accretive acquisition strengthens Myers’ Distribution Segment Brings additional scale and numerous synergy opportunities…

Company sees over 350% year-over-year Astra DB growth as enterprises including Freshworks, Recruiter.com and Trigyn select its…

Banking technology is always evolving to make money management more efficient, secure, and accessible. Contactless payment is an…

Pega receives top scores in current offering and strategy categories, and highest possible score in market presence category…

Why Targeted Advertising Works? An effective marketer understands how to target their digital efforts with appropriate targeted…