Customer Service

Sangoma's Contact Center leverages the power of cloud communications to streamline workflows, manage high-volume calling and…

Leading customer service training company coaches CSRs on 'This Call May Be Recorded' Power Selling Pros, a leading customer…

Colleen Honan, chief sales officer of Building Engines, was presented with the Gold Stevie® Award in the Woman of the Year in…

The acquisitions support Dixa’s long term vision to help brands deliver value-driven experiences for customers and service…

NICE’s end-to-end integrated contact center platform, CXone, delivers proven business success and is highly ranked by customers…

Company Representatives Awarded Gold, Silver and Bronze Stevies for Exemplary Sales and Customer Service Nutrisystem®,  a…

Company recognized in the National Sales Team of the Year category for outstanding growth and customer commitment Jobber, the…

Pryon named to KMWorld 100 Companies that Matter in Knowledge Management in 2022 Pryon, the artificial intelligence (AI)…

 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, was…

Delinea, a leading provider of privileged access management (PAM) solutions for seamless security, announced that it has earned…