Customer Service

Persolvent, a Minnesota-based technology and software company, was presented with a Gold, Silver, and Bronze Stevie® Award in the…

Cloud-native Multi-Domain MDM is the Future of Data Management to Help Companies Overcome Data Fragmentation  Informatica, an…

Simultaneous Configuration Across AWS and GCP Ensures 100% Uptime and Availability for Customer Service and Sales Operations…

The Award-Winning Platform Does the Work to Make the Hard Things Easier for Sales, Marketing and Service Professionals…

Amperity'sCustomer 360 provides Citizen Watch America with an enhanced understanding of its customers to elevate…

A New Study from SugarCRM Underscores the Urgency for Sales and Marketing Leaders to Act Decisively to Combat ‘The Great Customer…

GoTech Roofing, one of the fastest-growing roofing companies on the East Coast, announced today that they had achieved over 300%…

Jackson also earns Call Center World Class First Call Resolution Certification and World Class Employee Experience awards…

New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center,…

Znode, the enterprise B2B ecommerce platform, has released its 9.7.0 and 9.7.1 software updates. A webinar series about the…