Customer Service

Jackson also earns Call Center World Class First Call Resolution Certification and World Class Employee Experience awards…

New research from Accenture reveals that companies which view customer service as a value center, rather than as a cost center,…

Znode, the enterprise B2B ecommerce platform, has released its 9.7.0 and 9.7.1 software updates. A webinar series about the…

Expedited integration makes premier real-time guidance platform available to 1.2 million softphone users at record speed Balto,…

Alvaria provides exceptional and cost-effective outbound campaign management tools that substantially enhance customer experience…

High tech industry experts based across Latin America and Appalachia recognized in highest tier of Salesforce consulting partners…

A leading distributor of tools, fasteners & packaging supplies plans to deploy Infor cloud solutions to 1,200 users across…

Content Guru, leading customer experience solution provider, announced that AXA UK, one of the UK’s largest insurance companies…

Capturing and analyzing 100% of customer calls, Siam Commercial Bank sees 27% increase in customer satisfaction scores and…

Innovative Technology Liberates Sales, Marketing and Service Personnel, Letting the Platform Do the Work to Eliminate Blind Spots,…