Customer Service

Maropost, the commerce software suite built for fast-growing retail and ecommerce brands, named Kristyn Wallace as Country Manager…

Zendesk announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management…

Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial…

iQor’s recently launched Symphony ecosystem is designed to transform and enhance the employee lifecycle. This innovative AI…

Imagine a customer's journey: they start on your mobile site for winter boots, download your app, and later switch to a desktop.…

Ada, the world's leading AI-native customer service automation platform, announced that its 2nd annual Interact Conference will…

SugarCRM, provider of the award-winning AI-driven CRM platform, announced it is harnessing the power of generative AI to bring…

TechSee, the leading company for remote visual experiences, announces that it has launched Sophie AI, the first MultiSensory AI…

PagerDuty, Inc., a global leader in digital operations management, announced the launch of several new capabilities across the…

LivePerson, a global leader in Conversational AI, announced it has been named a Sample Vendor in the Gartner Hype Cycle for…