Customer Service

Inspiro, a global leader in customer experience outsourcing, has been awarded the title of Outsourcing Partner of the Year at the…

Intradiem, the leading provider of contact center automation solutions for customer service teams, has announced the remaining…

No matter how good your product or service is, you need to offer exceptional customer service to retain customers. More companies…

Maropost, the commerce software suite built for fast-growing retail and ecommerce brands, named Kristyn Wallace as Country Manager…

Zendesk announced it has signed a definitive agreement to acquire Klaus, the industry leading AI-powered quality management…

Kustomer, an industry-leading AI-powered customer service CRM, is announcing a groundbreaking innovation in artificial…

iQor’s recently launched Symphony ecosystem is designed to transform and enhance the employee lifecycle. This innovative AI…

Imagine a customer's journey: they start on your mobile site for winter boots, download your app, and later switch to a desktop.…

Ada, the world's leading AI-native customer service automation platform, announced that its 2nd annual Interact Conference will…

SugarCRM, provider of the award-winning AI-driven CRM platform, announced it is harnessing the power of generative AI to bring…