Helpshift Debuts AI-driven Advancements for Multilingual Customer Support and Sentiment Analysis News Desk Dec 13, 2023 Keywords Studios' customer support platform, Helpshift, the established leader for AI-driven, consumer-first support for modern…
parcelLab Launches Campaign Manager to Empower Personalized Post-Purchase Customer Journeys News Desk Sep 27, 2023 parcelLab, the premier global provider of post-purchase customer experience software, announced the launch of Campaign Manager.…
Kibo Announces Strategic Partnership With Alloy Automation To Expand Pre-Built Integrations And… News Desk Jul 14, 2023 Kibo Commerce, a market leader in composable unified commerce solutions, has announced a strategic partnership with Alloy…
Weave Welcomes Marcus Bertilson as Chief Strategy & Services Officer Business Wire May 2, 2023 Weave, the all-in-one customer communication and engagement platform for small- and medium-sized businesses, announced Marcus…
GRO and Alfvén & Didrikson invest $29 million in Paligo to take SaaS-based Component Content… PR Newswire Apr 18, 2023 Paligo, a leading provider of software enabling customers to manage componentized technical documentation and knowledge assets,…
Madison Logic Earns Record-Breaking Leader Badges for Its ABM Platform in the G2 Spring 2023 Grid® PR Newswire Apr 5, 2023 Madison Logic, the leading global digital Account-Based Marketing (ABM) platform, today announced that it achieved record-breaking…
Generative AI Leader Forethought Announces SupportGPT™ Powered by OpenAI Technology Business Wire Mar 10, 2023 Forethought, the leading generative AI for customer support automation, announced the launch of SupportGPT™, the world’s first…
Engaging With Your Customers Wherever They May Be: TeamSupport Launches New Messaging Channels PR Newswire Mar 9, 2023 TeamSupport, the leading provider of B2B customer support software, has announced the launch of two new messaging channels, Google…
Quark.ai to be Featured in Two-Part October Impriva-SAP Webinar Series, “Get Your Enterprise… PR Newswire Sep 30, 2022 Quark.ai, the market leading Autonomous Support Platform for Customer Support, announced it has become a sponsor and participant…
AI-Powered Customer Experience Trailblazer Forethought Announces Agenda for Virtual Forward… PR Newswire Aug 19, 2022 Forethought, the human-centered AI platform, announced the agenda for its upcoming virtual Forward conference taking place on…