Genesys

In-depth customer journey analytics enables businesses to visualize insights and action empathy for improved experience…

Genesys, a global cloud leader in customer experience orchestration has received worldwide recognition for its growth and…

Twilio , the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, today…

Free virtual event for customer experience (CX) leaders explores the power of digital empathy Genesys®, a global cloud leader…

Leading IT solutions provider becomes a top-tier partner for the U.S. Black Box®, a leading IT solutions provider that delivers…

Genesys, a global cloud leader in customer experience, has received the US Federal Risk and Authorization Management Program's…

Thrive Reset for Genesys enables businesses to incorporate well-being breaks into the workflow, resulting in higher employee…

Mindful combines with the Genesys Customer Experience Platform to give customers control with options to connect with a brand…

First Duet in the contact center space enables enterprise customers to unbundle telephony and enjoy cloud-based flexibility,…