Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI
Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises begins its CXUnifiers 2024…
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intelligent automation
Alorica and Automation Anywhere Join Forces to Redefine Industry-Leading Customer Experience (CX)…
Alorica, a global leader of next-generation customer experience solutions, announced a new partnership with Automation Anywhere, a…
evaluagentCX Provides All-in-One Platform to Help Brands Elevate Customer Experience
evaluagent, a global leader in contact center quality assurance and performance improvement software, introduced evaluagentCX, an…
Alteryx Showcases Cloud Optimization Strategies Using Intelligent Automation to Increase ROI at AWS…
Alteryx, Inc, the Analytics Cloud Platform company, announced its participation as a Gold-level sponsor of AWS re:Invent 2023, a…
OpenBots Reshapes the Intelligent Automation Industry by Democratizing How Customers Buy and Consume…
OpenBots, the Zero Bot Licensing company, is launching v.1.8.1 and four (4) product "bundled" plans that make it easy for…
New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More…
Airline flight volumes are down, but airline customer communication is at an all-time high due to issues of flight cancellations,…
Laiye Acquires Mindsay to Lead the Market Shift to Intelligent Automation
Global Intelligent Automation leader Laiye announced its acquisition of Mindsay, a leading European enterprise chatbot and…
Confluent Deepens Strategic Partnership with Microsoft to Accelerate Data Infrastructure…
New multi-year partnership helps organizations migrate data to Microsoft Azure faster to build real-time innovations with more…
‘Customer Intelligence’ from Total Expert Helps Financial Brands Connect with Customers at Key…
Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in…