Simplr Launches Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service
Simplr, a bot-first CX outsourcing solution that offers automation and human agents, announced a major infusion of generative AI…
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Large Language Models
eGain Delivers Instant Answers™ with Generative AI, Driving Knowledge Automation
eGain Corporation, a leading knowledge platform for enterprises, announced the general availability of eGain Instant Answers™, a…
Intercom Announces New GPT-3.5 Enabled Features Within its Customer Service Platform
Intercom, the leading customer service platform for internet businesses, announced it has launched three new automation-first…
Cognigy Launches Generative AI Solution for Enterprise Contact Centers
Cognigy, a market leader in Conversational AI, announced that its platform, Cognigy.AI, will be enhanced with Generative AI, or…
Writer Launches CoWrite, Empowering Brands to Build Their Language Models
Writer, the AI writing platform for teams, announced the launch of CoWrite, the first GPT-powered AI writing tool to be trained on…