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 ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, announced…

Customer relationship management (CRM) is a technology that helps businesses manage and strengthen relationships with…

First in a series of new solutions to maximize marketing cloud investments and enable deeper, unified customer profiles…

5W Public Relations, one of the largest independently-owned PR firms in the U.S., has released their 2022 Consumer Culture Report,…

Customer experience pro Joan Smith leads Protiviti Digital Global consulting firm Protiviti has launched a new offering, …

Hum, the only Customer Data Platform (CDP) purpose built for scholarly and professional publishing, launches AI-powered solutions…

New integration to greatly improve customer experience Raydiant's recent acquisition of Sightcorp, the anonymous audience…

Multi-VM Autonomous Database enables organizations to more easily adopt Oracle Autonomous Database at a lower cost Provides…

Webhelp, a leading global provider of customer experience (CX) and business solutions, has rolled-out Webhelp Anywhere; a…

Survey results from Attentive point to a future of conversational commerce supporting the entire customer buying experience  A…