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Younger generations’ expectations for brands reveal growing opportunity for AI and automation in customer service The…

 Tony Riley, president of The Mx Group, has been named its new CEO, effective March 1, as founding partner and CEO Andy Mahler …

Supersonic is one of the leading hyper-casual game publishers worldwide, with a focus on productizing the publishing process,…

The solution is one of the industry's quickest to onboard data, averaging under 15 minutes to onboard and match Cadent, the…

Pandemic-born struggles increase demand for alternative customer service models Seventy-two per cent of customer service managers…

Dun & Bradstreet Holdings, Inc., a leading global provider of business decisioning data and analytics, announced it has…

Former marketing leader at Fastly, Symantec brings extensive B2B technology experience to enterprise software start-up Island,…

Dynamic Ad Insertion & Replacement Now Available Across All LocalBTV Channel Streams Programmatic-Powered Geo-Fenced…

Fastest growing fitness franchisor hires sports industry veteran to drive marketing and gain new customer traction F45 Training…

The capability to forecast, monitor, report and respond enables enterprises to maximize the business value of their cloud…