IR’s Real-Time Payments Product to Power Organizations’ Financial and Business Efficiencies
The solution provides real-time visibility for better cash management and draws actionable insights from complex transactional…
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performance management
TouchPoint One Agent Coaching and Contact Center Performance Management Solutions Win Product of the…
Acuity Contact Center Performance Management Platform Recognized as Remote Work Pioneer. Sidekick Agent Coaching Solution Awarded…
TouchPoint One Gamification Energizes Customer Contact Workforce with A-GAME Hoops 2022 Contact…
TouchPoint One Contact Center Gamification Solution Creates Winning Bonds Between Customer Contact Agents and Senior Management to…
IR Appoints Stuart Matthewman as Chief Marketing Officer
IR a leading global provider of performance management and analytics for unified communication and collaboration, IT…
NICE Recognized as a Top Provider for Conversational AI Applications and Chatbots by Metrigy
Metrigy research acknowledges NICE conversational AI voice and chatbot technology as highly ranked among customers and delivers…