Doxim named a Major Player in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment

Doxim, the leading customer communications management (CCM) and engagement technology provider serving regulated markets, announced that it has been named as a Major Player in the IDC MarketScape: Worldwide Customer Communications Management (CCM) 2022 Vendor Assessment – Dynamic Delivery of Multichannel Personalized Experiences (doc #US48167722, June 2022)

The IDC MarketScape provides an assessment of 13 cloud-based customer communications management application vendors that emphasize delivery of multichannel, personalized, and interactive communications to improve the customer experience.

“We are very pleased that the IDC MarketScape has recognized Doxim as a Major Player in the IDC MarketScape Worldwide Cloud CCM vendor assessment,” said Doxim CEO Mike Rogalski. “As a technology-enabled managed services provider, Doxim generates and delivers personalized, omnichannel communications that align with today’s customer expectations for engagement, drive increased loyalty and wallet share. Our cloud-based SaaS platform delivers value by empowering business users, taking away the complexity of managing regulated communications, and helping our clients evolve their communications strategy and digitally transform, at their pace, with our feature-rich, scalable, and secure solutions.”

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IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel document and payment solutions that transform experiences and strengthen engagement throughout the entire lifecycle.