Box and IBM Partner to Deliver Enterprise-Grade AI for Smarter Content Management and Productivity

Box, Inc., the leading Intelligent Content Management (ICM) platform, and IBM announced a strategic partnership aimed at helping enterprises accelerate the adoption of artificial intelligence (AI) across content-driven workflows. Through the integration of Box AI and IBM watsonx, organizations can unlock insights from unstructured data and streamline operations while maintaining the highest standards for security and compliance.

As much of an enterprise’s critical data resides in unstructured formats — such as contracts, spreadsheets, and presentations — the challenge lies in extracting meaningful insights without compromising data sensitivity. This collaboration enables businesses to build a secure, AI-ready pipeline that supports both compliance and innovation, especially in highly regulated industries.

Box customers can now take advantage of Box AI powered by IBM watsonx to enhance productivity and transform content management. The solution incorporates IBM’s enterprise-grade AI studio, watsonx.ai, offering access to a curated selection of foundation models, including IBM’s Granite models and Meta’s Llama models. These capabilities enable powerful AI use cases like intelligent data extraction, automated document processing, and scalable content analysis.

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“The impact AI is having on the enterprise is unlike anything we’ve seen since the birth of the internet,” said Aaron Levie, co-founder and CEO of Box. “Traditionally, knowledge work has been constrained by the time it takes to research, create and review content — but AI changes that, accelerating these processes exponentially. By deepening our partnership with IBM and leveraging watsonx, we’re empowering enterprises to harness AI responsibly and at scale.”

IBM itself is already utilizing Box AI and IBM watsonx across its global workforce, benefiting from real-time content interaction to boost employee productivity. Now, this same AI-driven experience is available to Box’s broader enterprise customer base.

“Organizations are seeking purpose-built AI solutions that empower their teams to make faster, data-driven decisions,” said Rob Thomas, Senior Vice President, Software and Chief Commercial Officer, IBM. “Our partnership with Box enables businesses to seamlessly integrate AI into their core processes, helping to enhance productivity and transform operations.”

In support of responsible AI deployment, Box has also implemented IBM watsonx.governance internally to manage its AI model lifecycle. This governance solution helps monitor risk, ensure regulatory compliance, and maintain auditability throughout the development-to-deployment process.

To further accelerate AI innovation, Box continues leveraging Red Hat OpenShift, the industry’s leading hybrid cloud application platform. This enables scalable, secure AI application development and deployment across cloud environments, supporting Box’s commitment to delivering future-ready content workflows for enterprise customers.

Through this partnership, Box and IBM are setting a new standard for enterprise content management, combining trusted governance, scalable AI models, and seamless integration to help organizations drive smarter decisions and unlock the full potential of their unstructured data.