Customer Experience

CleverTap, the all-in-one customer engagement platform, announced that they have been positioned by Gartner® as a Leader in their…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Scala announced its launch from stealth alongside $8.5 million of funding, including a Seed round co‑led by Madrona and FUSE. The…

DXC Technology, a leading enterprise technology and innovation partner, announced the opening of its new Customer Experience…

Genesys, the global industry leader in experience orchestration powered by artificial intelligence, is launching a revolutionary…

Oracle announced new role-based AI agents within Oracle Fusion Cloud Applications to help organizations deliver intelligent…

Crescendo, the first AI-native contact center, released The AI Maturity Model for Contact Centers, providing a structured…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Yellow.ai, an AI enterprise automation leader, has launched Nexus, the first Universal Agentic Interface (UAI) in the industry,…

Omilia has launched the Omilia Self-Learning Agentic CX platform, which is said to be the first enterprise-class solution that is…