Customer Experience

In B2B marketing, decision-makers face a flood of information. Time is limited, so streamlining and personalizing the customer…

Glia, a leader in customer interaction technology, has unveiled Glia Virtual Assistant (GVA) Learning 360, a groundbreaking AI…

Customer AI Agents help marketing teams launch 10X more personalization experiments and auto-optimize to customer outcomes.…

Appcues, the leading platform for product adoption and user engagement, announced the appointment of Ryan Barry as the company's…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Nextech3D.AI, a leading technology company specializing in AI-powered 3D modeling, augmented reality, and immersive experiences,…

Braze, the leading customer engagement platform that empowers brands to Be Absolutely Engaging™, announced that it has entered…

Observe.AI has launched VoiceAI agents, designed to automate a wide range of customer interactions within contact centers, from…

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate…

Forethought, a leader in agentic AI for customer support, has launched Forethought Voice, expanding its multi-agent, multi-channel…