Customer Experience

Progress, the trusted provider of infrastructure software, announced it has been recognized in the 2024 Gartner Magic Quadrant for…

Forrester announced the full conference agenda for its CX Summit North America event being held in Nashville, Tennessee, and…

TaskUs, Inc, a leading provider of outsourced digital services and next-generation customer experience to the world’s most…

Medallia, Inc., the global leader in customer and employee experience, announced the addition of Ben Brewer as Chief Revenue…

NICE announced that it has launched a second CXone Cloud Region in Japan. This presents a unique and critical functionality…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced that BT has selected…

InterVision, a leader in managed cloud services, announced the launch of ConnectIV CX, a revolutionary new contact center as a…

In our contemporary era, the significance of customer experience cannot be overstated. Beyond mere price considerations or product…

Concentrix Corporation, a leading global provider of customer experience (CX) services and technologies, announced the arrival of…

Cresta, a leading provider of generative AI for contact centers, has been named "Rising Star Organization" by the CX Awards. The…