Customer Experience

Verizon Communications announced the appointment of Leslie Berland as Executive Vice President and Chief Marketing Officer,…

NICE announced that it has been recognized as the outright Technology Leader in the Quadrant Knowledge Solutions (QKS) 2023 SPARK…

Verint, The Customer Engagement Company, announced that TrustRadius has recognized three Verint Open Platform solutions – Verint…

TTEC Holdings Inc, a leading global CX technology and services innovator for AI-enabled CX with solutions from TTEC Engage and…

ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, and Sapling.ai…

Spryker, the leading composable commerce platform for sophisticated use cases in B2B Commerce, Enterprise Marketplaces, and IoT…

LogRocket, makers of the best-in-class Digital Experience Analytics platform, announced the release of Galileo AI, reinventing how…

NICE announced that it has been named a winner with MoneyGram International in the Ventana Research 16th Annual Digital Leadership…

impact.com, the world’s leading partnership management platform, announced its 2023 company growth and strong performance, driven…

Genesys, a global cloud leader in AI-powered experience orchestration, was named a Leader in the IDC MarketScape: Worldwide…