Customer Experience

MoEngage, the insights-driven customer engagement platform, has been named a Leader in IDC MarketScape: Worldwide Omni-Channel…

ChurnZero, the platform and partner for Customer Success, has advanced to the top of the Customer Success software category in the…

Level AI announced that it has been named a Gartner Cool Vendor for its exceptional contributions to the field of artificial…

Yellow.ai, a global leader in Conversational AI, announced it has been named a Strong Performer in the inaugural 2023 Gartner Peer…

Salesforce introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and…

Coveo, a leader in AI platforms that enable individualized, connected, and trusted digital experiences at scale with AI search,…

Virtusa Corporation, a global provider of digital strategy, digital engineering, and information technology (IT) services,…

Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, announced the appointment of Fred Penteado as…

Sprinklr, the unified customer experience management platform for modern enterprises announced the integration of the Sprinklr AI+…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…