Customer Experience

Braze, the comprehensive customer engagement platform that powers interactions between consumers and the brands they love,…

Merkle, dentsu's leading technology-enabled, data-driven customer experience management (CXM) company, unveiled its 2023 Consumer…

Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the launch of a…

UPSTACK, the fastest-growing advisory platform for digital infrastructure, announced today that it named channel veterans J.R.…

Glance, the leader in Guided CX solutions, announces that Jim Luciani has joined its leadership team as SVP of Engineering to…

Five9, a leading provider of the Intelligent CX Platform, announced enhancements to Five9 Workflow Automation (WFA), including new…

UiPath, a leading enterprise automation software company, and Amelia, the enterprise leader in Trusted AI, announced a partnership…

Cognigy, a Conversational AI market leader, and Foundever™, a global leader in the customer experience (CX) industry, announced a…

Dialpad, the industry-leading Ai-Powered Customer Intelligence Platform, announced the recipients of its second annual Partner…

Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, released a new Talkdesk Research™ report,…