Atento names Paul Ignasinski as Chief Digital Transformation Officer
Atento Luxco 1, one of the world's largest providers of customer experience management services and business transformation…
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Glance and Cloudhesive Partner to Bring Human-Centered CX
Glance, a leading provider of cobrowse and visual collaboration solutions, announced a strategic partnership with Cloudhesive, an…
MarTech360’S Weekly News Roundup With INFUSE, HubSpot, NICE, Meta, Teads And More!
Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…
Genesys Announces $1.5 Billion Investment by Salesforce and ServiceNow
Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer…
EXL and Genesys collaborate to transform customer experiences with AI-driven insights
EXL, a global leader in data and AI, has entered into a strategic collaboration with Genesys®, a global cloud provider…
Glia Names Rei Kasai as Chief Product Officer
Glia, the leader in unifying AI and human agents to automate and elevate customer interactions, announced the appointment of Rei…
InMoment Launches AI Auto Response for Review Management
New Capability Enables Brands to Deliver Personalized Review Responses at Scale While Maintaining Brand Voice and Control…
Parloa Names Chris Silver as Chief Revenue Officer
Parloa, a global leader in agentic AI for customer experience, announced the appointment of Chris Silver as Chief Revenue Officer…
Alvaria and CallMiner Partner to Boost AI and CX Efficiency
Alvaria and CallMiner platform users benefit from deep customer insights, compliance-first agent guidance, personalized outreach…
MessageGears appoints Eugene Yukin as Vice President of Product
MessageGears, the leading warehouse-native data activation and customer engagement platform for enterprise brands, is pleased to…