Leading Global Fintech Provider Selects Infobird Co., Ltd. to Deliver its Industry Leading Digital…
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has entered into a…
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Customer Experience
ISG Event Explores Technology and Operating Models Needed to Transform Customer Experience
Speakers from American Express, Alaska Airlines, Adore Me, PenFed and OutSystems will explore the customer journey at the July 13…
Zenarate AI Coach Recognized as a Leading Contact Center Training Solution at the Annual 2022 CCW…
AI Coach helps contact center leaders develop top-performing customer-facing teams with AI Conversation Simulation
Zenarate ,…
Pryon’s Full-Stack AI Platform Delivers Industry-Leading Accuracy, Wins Top KMWorld AI50 Award
New features demonstrate rapid time-to-value with measurable gains in productivity and profitability, while reducing environmental…
Chatmeter Again Recognized as an Industry Leader in G2 Summer Reports
G2, the world's largest, most trusted tech marketplace and review platform, honors Chatmeter as a leader in online reputation…
Lambert Hires Crisis and Reputation Expert Katie Barnes as Public Relations Director
Lambert, a public relations, investor relations, and integrated communications agency, announced that Katie Barnes joined the…
iLending, National Leader for Refinancing Car Loans, Named #1 for Customer Service by LendingTree
Company credits easy, transparent process, knowledgeable Team Members, and strong network of lenders for accolade
iLending, a…
Rocketlane is First Customer Onboarding Software to Offer Native Forms for Seamless Data Collection
New capability will help customer-facing teams capture intake requests, handoff data, and feedback and convert the responses into…
Celerant Selects AudioEye as Digital Accessibility Partner
The partnership will make digital accessibility solutions available to thousands of omnichannel retailers
AudioEye, Inc., the…
dunnhumby recognised in Gartner® Market Guide for Retail Assortment Optimization Applications in…
Helping retailers and brands compete and thrive in the data-driven economy
dunnhumby, the world’s leading customer data science…