Customer Experience

Leader in Contact Center Automation Set for Further Expansion After Growing More Than 3X in the Past Year  Replicant, the…

New saaslogic Platform Revolutionizes Subscription Billing and Revenue Management and Product Development for SaaS Products,…

Hertz announced a collaboration with Amazon Web Services, Inc. to modernize and digitize the Hertz customer experience and key…

WPP launches ‘Everymile’ – expanding its offer with a new fully managed service that will provide brands with an outsourced…

Localz, leading experts in last mile customer engagement, location and messaging technology, has announced the appointment of Dean…

Qualtrics’ Delighted is the first experience management solution available in the UPS® Digital Connections program  Collaboration…

With Sprinklr Modern Care and Amazon Connect, brands can integrate contact center operations to create better customer experiences…

ServiceMax, a leader in asset-centric field service management, announced that it has released new features for Asset 360 for…

The partnership will enable Agentz to provide best-in-class conversational AI communication assistance to Duda customers…

ActionIQ, the leading Enterprise Customer Data Platform (CDP), made available the CX IQ Scorecard for the B2B Technology industry.…