Customer Experience

CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), announced it has…

Treasure Data, the Intelligent Customer Data Platform (CDP) built for enterprise scale and powered by AI, At the Gartner Marketing…

Everise, a leading provider of customer experience (CX) solutions, has announced a strategic partnership with Krisp, the real-time…

Acxiom Salesforce Practice combines the strengths of Acxiom and RafterOne, enabling brands to activate insights across every…

Bright Pattern, a recognized leader in AI-powered omnichannel contact center software, and OmniSphere360, a dynamic provider of…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Gainsight has unveiled Atlas, a suite of AI agents designed to enhance customer retention and growth by automating critical…

Integration provides businesses unprecedented ability to optimize conversations with leads. CallRail, the lead engagement…

Gerent augments TELUS Digital’s agentic AI expertise to empower human and autonomous CX agents TELUS Digital…

New agentic AI capabilities orchestrate the buying experience across digital, voice, and messaging channels, empowering revenue…