Customer Experience

Align Capital Partners’ portfolio company ISPN announced the acquisition of two core business lines from DxTEL, a specialized…

Material, a growth strategy company providing consumer data and insights, brand and product innovation, is pleased to announce a…

ibex, a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions,…

Here is MarTech360’s weekly roundup of the top news from global markets. In this fast-paced world, breaking down information helps…

Movable, Inc., the AI-powered personalized content platform, announced it has signed a definitive agreement to be acquired by STG,…

Genesys introduced Genesys Cloud AI Studio, a centralized platform enabling organizations to build, manage and scale intelligent…

Sitecore®, a global leader in digital experience software, announced the debut of Sitecore.ai, a groundbreaking digital…

Forrester announced the launch of its Total Experience Score, a pioneering metric designed to assess how effectively companies…

8x8, Inc. , a leading provider of an integrated platform for customer experience (CX) that unites Contact Center, Unified…

LocaliQ, the Digital Marketing Solutions (DMS) arm of Gannett Co., Inc., has introduced its newest innovation—an advanced…