Customer Experience

 net2phone, a leading communications-as-a-service provider, announced that its unified communications service has been recognized…

Onit and its Family of Companies Secure Numerous Awards for Achievements in Innovation, Growth, Thought Leadership and…

NPS® improved 20 points in single year for customer experience Medallia, Inc., the global leader in customer and employee…

Recognition from Research in Action and Analytics Insight, New Customer Wins Attest to OpsRamp’s Growing AIOps Momentum  OpsRamp,…

The latest templates are designed to drive greater insights across an organization and bridge the divide of changing consumer…

Leading manufacturer of professional cleaning equipment will harness power of artificial intelligence to clear a path towards…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has started to…

ZINFI also currently holds the top position for "Satisfaction" and "Usability" in G2's real-time rankings ZINFI Technologies,…

Impartner achieves No. 1 ranking in three G2 categories for Partner Management; it is the 7th consecutive quarter the company has…

BDO USA confirms HIPAA compliance for Sinch security over voice, fax and UCaaS services Sinch, a leading provider of cloud…