Customer Experience

TouchPoint One Contact Center Gamification Solution Creates Winning Bonds Between Customer Contact Agents and Senior Management to…

Hippo Video, a market leader in the video customer experience segment, is thrilled to announce that as of January 2022, it is…

Groceries now a major category online, expected to top $85 billion in online sales in 2022 With inflation, U.S. consumers…

Independent retailers in Nationwide Marketing Group’s network offered member-only access to the LTO leader’s e-commerce,…

Experience leaders from world’s top brands – including Mastercard, Kroger, and Patreon – are using customer and employee feedback…

Platform combines key customer insights with industry-leading intelligent automation to deliver the perfect customer journey in…

Acxiom®, the customer intelligence company whose data-driven solutions create business growth by enabling better customer…

Incognito solution introduces automation to enhance customer experience and reduce truck rolls Incognito Software Systems Inc.,…

Conveyer, a customer engagement SaaS platform, closed a $14M round with funding from HearstLab and other leading investors. This…

Leading customer service training company coaches CSRs on 'This Call May Be Recorded' Power Selling Pros, a leading customer…