Customer Experience

Kristen Robinson Brings Expertise in Employee Experience, Global Talent Management, and Diversity, Equity and Inclusion Verint,…

Sargeant to lead marketing initiatives to expand global market adoption of the AlphaSense platform, already used by most of…

Company Plans to Host SX Live, the First Industry Conference Focused on the Support Experience, April 5-7\ SupportLogic,…

Divesting Digital Assets Allows Increased Focus on Fast Growing Cloud Business  Synchronoss Technologies Inc., a global leader…

Customer platform introduces new email, SMS, and signup form offerings to help customers reach growth goals faster Klaviyo, a…

Recognized as one of the fastest-growing private companies in America two years in a row, Forcivity furthers Apps’ existing…

Now Available in Indonesia and Thailand; Offers Highest Quality of Service and Reliability for Employees and Contact Center Agents…

Company Representatives Awarded Gold, Silver and Bronze Stevies for Exemplary Sales and Customer Service Nutrisystem®,  a…

Zappos, HubSpot, Lifescale Analytics, others will discuss role of data, technology and social commitment in the post-pandemic…

Company recognized in the National Sales Team of the Year category for outstanding growth and customer commitment Jobber, the…